Hello Menstrual Cup - Medium Cervix

Why We Love the Hello Medium Cervix Menstrual Cup

We love the Hello Cup's thoughtful combination of a soft body, firmer rim and distinctive toggle-style stem. The flexible body makes it easier to fold for insertion, while the firmer rim may help the cup open once positioned.

The toggle is a particularly useful feature for people who prefer something to reach for when removing their cup. The grip rings at the base also provide a better hold when squeezing the cup to release its seal.

We also appreciate that Hello Cups are made from TPE rather than silicone, making them another option for people looking for a silicone-free menstrual cup. The Medium Cervix design offers a dedicated option for people who find standard cup lengths do not suit their cervix height.

As with all menstrual cups, the best fit depends on your individual anatomy, flow and comfort preferences.

• Reusable menstrual cup made from medical-grade thermoplastic elastomer (TPE).
• Designed for a medium-height cervix.
• Soft, flexible body with a firmer rim to help the cup open.
• Distinctive toggle-style stem for positioning and removal.
• 20 mm stem length.
• Grip rings at the base to help you hold the cup and release its seal.
• Silicone-free, BPA-free, rubber-free and latex-free, according to the manufacturer.
• Uses food-grade dyes, with manufacturer documentation supporting the stated material and dye specifications.
• Made in Aotearoa, New Zealand.
• Includes a storage pouch.
• Reusable for an expected lifespan of around five years with proper care.

This Product May Suit You If…

• You have a medium-height cervix and want a cup designed with cervix height in mind.
• You prefer a reusable menstrual cup rather than disposable period products.
• You want a soft, flexible cup body with a firmer rim.
• You prefer a toggle-style stem rather than a traditional long stem or ring.
• You want a silicone-free alternative.
• You are comfortable learning how to fold, insert and remove a menstrual cup.
• You want a reusable option that can last for several years with appropriate care.

Consider Another Option If…

• You have a very low cervix and need a shorter cup that sits comfortably without protruding.
• You have a high cervix and find shorter removal features difficult to reach.
• You prefer a traditional stem, ring or loop removal aid.
• You find firmer cup rims uncomfortable or prefer a softer overall design.
• You find toggle-style removal features difficult to grip or manoeuvre.
• You need a cup with a different capacity or diameter to suit your flow and anatomy.

The Hello Medium Cervix is designed for people with a medium-height cervix. Choosing a menstrual cup involves more than cervix height alone. Your vaginal canal, available space, preferred cup diameter, flow and ability to reach the cup for removal are also important considerations.

This model features a 20 mm toggle-style stem. Consider whether this removal feature is suitable for your reach and dexterity.

A cup that is too long may sit uncomfortably or protrude, while a cup that is too short may be difficult to reach. If you are unsure about your cervix height, checking it during your period can help you make a more informed choice.

• Small: Ideal for younger, petite users or those who prefer a mini tampon size. Capacity 17ml; 38mm diameter x 56mm length.
• Medium: Recommended for users under 35, regardless of childbearing history, and physically fit users. Capacity 21ml; 41mm diameter x 59mm length.
• Large: Recommended for users over 35 or those who have given birth. Capacity 29.5ml; 45mm diameter x 64mm length.

• Material: Medical-grade thermoplastic elastomer (TPE).
• Manufacturing location: Aotearoa, New Zealand.
• Free from silicone, BPA, rubber and latex
• Food-grade dyes, with manufacturer documentation supporting the stated specifications.
• Manufacturer documentation available for the stated material and safety claims.

The Hello Cup is FDA registered.

Each retail package contains:

• One Hello Medium Cervix Menstrual Cup.
• One storage pouch.
• Manufacturer instructions for use and care.

1. Wash your hands thoroughly before handling your cup.
2. Sterilise the cup before first use according to the manufacturer's instructions.
3. Fold the cup using the recommended shallow punchdown fold.
4. Gently insert the folded cup, angling it towards your tailbone rather than straight upwards.
5. Allow the cup to open into position. Check that it has opened correctly and formed a seal.
6. When removing, relax your pelvic floor and reach for the cup's base.
7. Squeeze the base using the grip rings to release the seal before gently easing the cup out. Do not pull forcefully on the toggle alone.
8. Empty, rinse and reinsert as needed for your flow.

For Australian customers, do not wear the cup for longer than eight hours at a time. Empty it sooner if needed.

Before first use and at the end of each period, sterilise your Hello Cup according to the manufacturer's instructions.

The manufacturer recommends either:

• Boiling the cup in water for three minutes.
• Soaking it in cold water with one-quarter of a sterilising tablet for 15 minutes.

Avoid exceeding the recommended sterilising times, as excessive boiling or soaking may damage the cup.

During your period, empty the cup as needed, rinse with cold water where possible and wash with a gentle soap. Rinse thoroughly to remove any soap residue before reinserting.

Allow the cup to dry completely before storing it in its supplied storage pouch. Keep it in a clean, dry place away from direct sunlight.

With proper care, the Hello Cup has an expected lifespan of approximately five years. Inspect it regularly and replace it if you notice deterioration, damage or changes to the material.

• Always follow the instructions supplied with your Hello Cup.
• Do not exceed the recommended Australian maximum wear time of eight hours.
• Always release the cup's seal before removal.
• Do not pull forcefully on the toggle stem when removing the cup.
• If you experience difficulty removing your cup, relax and follow the manufacturer's removal guidance rather than pulling forcefully.
• If you experience ongoing pain or irritation, stop using the cup and seek appropriate professional advice.
• If you use an IUD, speak with your healthcare professional about menstrual cup use and take care to release the seal fully before removal.